Global automaker improves productivity by 12.5% with MAG Lifter Solution​

syncOS integration in thailand


The Problem:

A global automaker had been facing labor shortage issues which was affecting their ability to maintain productivity. To alleviate such labor constraints, they had started exploring AMR solutions to take over certain intralogistics processes in their body shop process.

However, since the processes in question are mission-critical, they were concerned about whether an AMR system could meet their performance requirements.

Some production plants make use of conveyor lines for pallet handling, mainly for moving raw material and finished goods. MAG Pallet Conveyor allows customers to utilize their existing conveyor setup by integrating the MAG robot fleet to automatically load/unload pallets from conveyor lines.


Our Approach:​

We did a detailed study of the customer’s existing operations to come up with a complete solution. We considered the following key parameters in the design process:

  • Cycle time mapping: We mapped assembly line operations to the AMR process in detail to ensure timely delivery of parts to the lineside and avoid any production downtime​
  • Operator <> AMR interaction: We reduced usage complexity for the assembly & forklift operators by translating the interface to Thai and reducing the number of steps to just 1 or 2 clicks​
  • Ensuring high uptime: We defined the process and integrations clearly to ensure a 99%+ uptime​


How syncOSTM ensured a successful deployment

SyncOS™ was able to track the status of the different systems involved in the automation process (AMRs, call panels, assembly line) and then intelligently assign tasks to the MAG AMRs to ensure optimum productivity. This was critical in achieving the 12.5% productivity improvement


Performance and Outcome​

The solution has been live for over 24 months, completing over 193,000 production trips and delivering over 1 million production parts to the lineside all while maintaining a consistent uptime of over 99.4%. This also allowed the customer to increase production capacity by 12.5% from 28 to 32 JPH with the AMR solution

Due to consistency of the AMR solution, the customer was able to re-allocate 1 forklift and 2 forklift operators, allowing them to achieve an ROI in under 2 years for their investment.

Contact us to find our more about how you could leverage AMRs in mission critical operations!

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